Unfortunately we cannot ship outside the UK. We apologise for any inconvenience.
Before you bid:
There are charges on top of the hammer price you see on each item:
- All Lots are subject to 18.5% + VAT Buyers Premium
- All lots sold online are subject to 5% + VAT Internet Fee
- All lots unless specified are subject 20% VAT on the hammer price
This equates to roughly 48% on top of the hammer price. Please note that Simon Charles commission and any taxes will be payable on all successful bids.
No deposit is required to register for this auction, however, should your bill exceed £500 you may be prompted to leave a £205 deposit to proceed with bidding. This deposit is not used as part payment and your bill must be settled in full. You can request this deposit to be returned to you via email to info@simoncharles.com once your outstanding invoices have been paid.
All lots are "sold as seen" and unless otherwise stated it must not be assumed they are brand new and or working and Simon Charles takes no responsibility for the condition of lots, which is why we strongly advise viewing prior to bidding where possible or making use of the 'ask a question' feature.
When bidding in an Unprocessed Raw Returns Sale, please note Unprocessed Raw Return means that we at Simon Charles have not checked the stock in any way, the items have come direct from the vendors customer return department and there is a chance that parts may be missing or badly damaged. We only guarantee that the item listed corresponds with the product we sell and make no claim to functionality. Items within this auction may be faulty, damaged or have missing parts. We advise all our customers to take advantage of our viewing times prior to bidding in all auctions.
Stock images are for illustration purposes only and items may differ from the image.
Postal:
Postal orders will typically be dispatched within two working days of the payment deadline for the corresponding sale and should be with buyers within four working days of the sale closing, excluding in times of high postal demand such as Christmas or Black Friday where orders will be delayed. For orders not received within this time frame, please email info@simoncharles.com and we will look into the matter on your behalf. Please do not contact Simon Charles before this period.
Postage prices will increase dependant on; weight, size and insurance cost.
Any discrepancies on delivered orders should be pointed out to Simon Charles within 48 hours of goods being received, after this point Simon Charles will not be able to guarantee any refunds for any reason. All discrepancies should be reported via email to info@simoncharles.com
Any re-distributed lots will be completely non-refundable by Simon Charles under any circumstances.
Collection of Goods:
On site collection is available in very limited circumstances, where items attributed to an invoice are unavailable via our postal channels, these items will be clear to customers as they will not have a postage icon displayed on the lot. These collections will be made from Corrie Way, Bredbury, Stockport, Cheshire, SK6 2ST .
Upon payment of goods invoices will automatically join an online queuing system, which can be followed via the 'Invoices' section of the website. When orders are picked a text message will be sent indicating the order is ready, you will then have 24 hours to collect the invoice before storage charges are applied, any orders collected after this time will incur a £60 a day fee.
Please do not arrive on site without confirmation that your order is ready for collection or you will be turned away.
When collecting your winning items, our porters will bring the items to your collection point, but it is your responsibility to load your vehicle. Please ensure you have any equipment you may need to place items into or onto your vehicle. To make it clear, we will not provide any of our staff or equipment to load your vehicles for you.
Please check all goods upon collection, as once items leave our premises we will be unable to offer any refund or concession for any reason.
Any collections, that buyers wish to arrange via third party courier companies will be subject to a minimum £10 inc. VAT handling fee, this fee may increase due to volume of lots purchased and or size and weight of the lots. The buyer must inform Simon Charles as soon as the collection is arranged, on 0161 494 1644 when the fee will be arranged, goods will not be collated until this fee has been paid. All third party courier collections must be arranged within the sale collection times or you will be subject to the late collection charges. This service will only be available where Simon Charles does not offer it's own delivery option. Please note, third party courier and delivery fees will not be reimbursed should you need to return goods to Simon Charles Auctioneers.
General:
Non-payment of any items will result in account suspension.
Please note we do not allow children on our premises for either viewing or collection.
No Brand Names, Manufacturer's Names or Store Names are to be advertised, mentioned or referred to in the resale of any goods and items purchased from Simon Charles Auctioneers. Any person known to be doing so will be immediately suspended from bidding, without exception.
